Why is category management so important for travel?
All organisations travel to some degree, yet very few are actively managing a category that can be quite complex, extremely dynamic and highly emotive. There are improved ways of approaching how organisations manage travel for their business to experience the same desired savings opportunities of the past. By incorporating flexibility and ensuring employees feel positive about travelling for the organisation, both hard and soft benefits can be achieved quite easily. However, the real test is sustaining these savings and ensuring the organisation doesn’t go back to the “bad ole days”.