Financial Services

Service Offerings

Infosys BPM offerings for enterprise fraud management

Fraud losses cost the retail finance industry more than $200 billion annually. These losses are only expected to grow as cybercriminals and their crimes become more sophisticated. This increasing sophistication in criminal schemes, coupled with a highly interconnected global economy and changes in the regulatory environment, are forcing organizations to transform the way they fight money laundering and financial crime.

Challenges and opportunities

It is a daunting challenge for financial firms to improve the effectiveness of their anti-fraud and AML programs without being distracted by the economic crisis and an environment of cost cutting. But dropping one's guard is not an option. Infosys BPM capabilities in fraud and anti-money laundering (AML) can help banks address these challenges in a cost-effective manner.

Our offerings

Infosys BPM offerings for enterprise fraud management
  • Check fraud – Review and decision alerts based on comparison of suspect items with valid checks issued by the customer in the past or with the customer signature on file.
  • Deposit fraud and kiting – Place temporary holds and investigation of accounts listed on the alert report to mitigate losses.
  • Bankcard fraud -- Review cardholder activity and profile to determine transaction validity, block card pending client contact or post confirmation of compromise.
  • Card fraud claims – Decision on personal / business check card transaction claims that can be paid, with pay / denial decision made by offshore team.
  • Online fraud – Review Investigation of payment transactions: IP Check, view account for transaction pattern, place of transaction.
  • Retail lending fraud – Review and decision of retail lending transactions, investigations of credit card balance transfers, signature reviews, loan applications reviews.
  • Model validation – Validate retail and online banking transaction fraud models.
  • Application fraud report – Review applications and accounts for identification and prevention of application fraud and identity theft.
  • Transaction fraud report – Review transactions and perform necessary action on the accounts.
  • Credit abuse report – Review the report to identify accounts that are either run away spend or payment fraud and perform action to block further spending and identify potential opportunities for recovery of funds.
  • AML – Know your customer (KYC) checks, source of funds check, ID check, suspicious activity reporting.
The Infosys BPM advantage

The Infosys BPM advantage

Infosys offers a compelling value proposition for clients through end-to-end capabilities and strong credentials in AML and fraud:

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