Anti-Money Laundering BPM Services


Know Your Customer (KYC) and Anti-Money Laundering (AML) have emerged as a leading concern for financial institutions (FIs). Banks have faced huge penalties from regulators in recent years due to lenient customer onboarding norms, which leads to money laundering activities. Key challenges in the AML process include high handling time to conduct investigations, multiple downstream systems, data quality, high false positives, and lack of skilled resources to conduct investigations.

Stringent regulatory oversight, frequent changes to the requirements, and hefty fines imposed for noncompliance are forcing FIs to reassess their business models, operations, and the existing technological landscape. Our AML practice has domain experts delivering 24 x 7 global coverage for multiple clients. With our deep knowledge about the processes as well as our experience with global banks, we bring industry best practices by applying our proprietary Process Progression Model (PPM) framework and help organisations to transform operating models, improve business performance, and standardise processes with reduced costs.

We have been rated as Leader in IDC Marketscape in Business Process Outsourcing - KYC/AML.

Our offerings

  • Transaction Monitoring
  • Watchlist Filtering of a politically exposed person (PEP), adverse news, and sanctions
  • Sanctions Screening of payment investigation in real time
  • Remediation Support

Secure Your Financial Operations with AML / KYC


Why us?

Infosys BPM is uniquely placed in driving process transformation by leveraging our cross-functional teams across consulting and operations as well as our homegrown product suite — AML Alert Workbench and Risk Profiling Agent for Screening Disposition. It consists of:

  • A dedicated compliance CoE focusing on best practices, monitoring regulations, metrics/benchmarks, knowledge management, training, and partnerships.
  • An on-demand e-Learning modules with certification accessible anytime from anywhere.

In addition, our AML practice delivers benefits to banks by:

  • Reducing the handling time and improving the throughput per agent by 30–40% with improved controls.
  • Reducing the total cost of ownership with an assurance to bring down overall AML operations cost by 50–70%.
  • Reducing false positives by up to 40% through operational and technological initiatives.

Furthermore, we have strategic partnerships with global fintech/regtech companies in the compliance space across advisory, platform and RPA/ML/AI providers, thus delivering the best, tailor-made solutions to meet client requirements.

Our Solution is a customised, holistic, end-to-end solution that delivers compliance requirements to financial institutions, from business consulting through the entire life cycle of product selection, implementation, maintenance, and day-to-day operations.

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