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Lending Solutions

The lending business is undergoing a paradigm shift, driven by evolving customer expectations, changing market conditions, and technology. Improving “Time to Market” while keeping costs low is the key to staying relevant, and this is enabled through adoption of right technology accelerators along with best-in-class operations.

Infosys BPM offers a comprehensive range of services to the lending sector focused on streamlining operations, reducing costs and improving business performance. Our lending practice boasts over 12000+ financing experts, working for 100+ clients, and our core offerings include end-to-end integrated IT and business outsourcing services across the lending value chain.

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Our Expertise in Lending

Capabilities in lending solutions
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Our Service Spectrum

Mortgage loans Conventional, government, second home loans, line of credits etc.
Commercial loans Real estate, equipment financing, working capital financing etc.
Consumer loans Personal loans, student loans, short-term credit, etc.
Auto finance loans Dealer finance, auto finance etc.

Key service areas are categorized below:


Origination

  • Customer query resolution
  • Application processing
  • Credit assesment
  • Final approval for loan
  • Document for preparartion and closure
  • Post Disbursement review
  • QC activities

Servicing

  • Customer care
  • Account maintenance
  • Payment processing
  • Correspondence management
  • Credit reporting
  • Insurance and tax review and validations
  • Investor reporting activities
  • Full payment processing and hold Release

Default management

  • Collections
  • Payment plan processing
  • Legal proceeding support
  • Bankruptcy process support
  • Bank owned asset management
  • Property preservation activities
  • QC activities
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Why us


Potential savings

End-to-end lending solutions

Comprehensive solutions to cater to the entire lending lifecycle from application processing to end-of-life, including default, for various lending products including consumer, commercial and mortgage loans.

Potential savings

Digital transformation and automation

Leverage advance technologies like RPA, AI and ML to streamline processes, reduce manual interventions and improve accuracy of credit decisions.

Potential savings

Cost efficiency and scalability

Our global delivery network helps us scale operations while optimizing costs. Our solutions help clients improve operational efficiency, reduce time to market, and minimize costs through digital interventions and strategic service placement.

Potential savings

Regulatory compliance and risk management

Our comprehensive governance, risk, and compliance services enable our clients to stay ahead of regulatory requirements.

Potential savings

Industry leadership and expertise

We are recognized by top analysts as leaders in lending services.

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better

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