compliance practice BPM services
Overview of financial compliance services
The financial services industry is in a state of flux as regulators are demanding more accountability from banks. To detect and track financial risks accurately and efficiently, banks need to implement requirements such as Know Your Customer (KYC), Anti-Money Laundering (AML), Monitoring & Surveillance, and Fraud Detection & Prevention. The challenge for the industry is multifold, including heightened regulatory scrutiny, newer and evolving regulations (e.g., FATCA, MiFID II, GDPR, and so on), and multiple and siloed systems, cost pressures, and lack of skilled resources.
Infosys BPM delivers financial compliance services that help banks and financial institutions manage evolving regulatory requirements while improving operational efficiency. Our financial regulatory compliance services combine domain consulting, managed operations, intelligent automation, and digital technologies to strengthen governance, improve regulatory readiness, and support end-to-end compliance across KYC, AML, trade surveillance, fraud prevention, and related regulatory processes. We leverage our global delivery model and industry expertise to help organizations modernize compliance operating models while reducing operational complexity.
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Why choose Infosys BPM for financial compliance services?
Infosys BPM is uniquely placed in driving process transformation by leveraging our cross-functional teams across consulting and operations as well as our homegrown product suite — AML Alert Workbench, Document Workbench, Risk Profiling Agent, and Digitization of Fraud Disputes. It consists of:
- A dedicated compliance CoE focusing on best practices, monitoring regulations, metrics/benchmarks, knowledge management, training, and partnerships.
- An on-demand e-Learning modules with certification accessible anytime from anywhere.
In addition, our Compliance practice delivers benefits to banks by:
- Reducing the total cost of ownership with an assurance to bring down the overall operations cost by 50–70%.
- Reducing false positives by up to 40% through operational and technological initiatives.
Furthermore, we have strategic partnerships with global fintech/regtech companies in the compliance space across advisory, platform, and RPA/ML/AI providers, thus delivering the best, tailor-made solutions to meet client requirements.
Our Compliance as a Solution is a customised, holistic, end-to-end solution that delivers compliance requirements to financial institutions, from business consulting through the entire life cycle of product selection, implementation, maintenance, and day-to-day operations.
AI-enabled financial compliance services
Financial institutions are increasingly adopting AI and automation to improve compliance efficiency while meeting evolving regulatory expectations. Infosys BPM delivers financial compliance services powered by AI, machine learning, workflow automation, and advanced analytics to improve alert prioritization, reduce false positives, accelerate investigations, and strengthen governance. These capabilities enable financial regulatory compliance services that are scalable, transparent, and aligned with enterprise compliance objectives.
Financial regulatory compliance services offerings
We offer comprehensive operation support across KYC, AML and trade surveillance process lifecycle.
Challenges and solutions for financial compliance services
Infosys BPM provides financial regulatory compliance services across Know Your Customer (KYC), Anti-Money Laundering (AML), trade surveillance, fraud detection and prevention, customer due diligence, remediation, and ongoing compliance operations. These services are supported by consulting, process expertise, intelligent automation, and global delivery capabilities.
Financial compliance services help banks manage regulatory obligations through specialized support for customer due diligence, anti-money laundering (AML), trade surveillance, fraud prevention, regulatory reporting, and ongoing compliance operations. By combining domain expertise with technology-enabled processes, organizations can improve operational efficiency, strengthen governance, and respond more effectively to changing regulatory requirements.
Infosys BPM integrates AI, machine learning, workflow automation, and analytics into compliance operations to improve alert prioritization, reduce false positives, accelerate investigations, and enhance operational consistency. This enables financial institutions to strengthen compliance performance while maintaining governance and regulatory oversight.
Organizations outsource financial compliance services to gain access to specialized compliance expertise, improve operational scalability, reduce manual effort, accelerate compliance processes, and strengthen regulatory readiness. Managed compliance services also enable internal teams to focus on strategic initiatives while maintaining high-quality compliance operations.
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