Trade Surveillance BPM Services


Market abuse is a growing concern for financial institutions (FIs) worldwide. The phenomenon involves several complexities, right from the detection of exceptions that warrant investigation to data quality, changing/evolving regulations such as LIBOR, and communication surveillance, which is not well-integrated with trade monitoring. All these make the process complicated and demand skilled resources to conduct investigations.

Over the years, trade surveillance has been a point of increased focus from a regulator standpoint. FIs are focusing on market abuse not only to meet regulatory expectation but also to prevent market abuse and protect their reputation. Our Trade Surveillance practice has domain experts delivering 24 x 7 global coverage for multiple clients. With our deep knowledge about the processes as well as our experience with global banks, we bring industry best practices by applying our proprietary Process Progression ModelTM (PPM) framework and help organisations to transform operating models, improve business performance, and standardise processes with reduced costs.

Our offerings

  • Post-Trade Surveillance
  • e-Communication Surveillance
  • Control Room Surveillance

Why us?

Infosys BPM is uniquely placed in driving process transformation by leveraging our cross-functional teams across consulting and operations as well as our homegrown product suite — AML Alert Workbench and Risk Profiling Agent for Screening Disposition. It consists of:

  • A dedicated compliance CoE focusing on best practices, monitoring regulations, metrics/benchmarks, knowledge management, training, and partnerships.
  • An on-demand e-Learning modules with certification accessible anytime from anywhere.

In addition, our Trade Surveillance practice delivers benefits to banks by:

  • Reducing the handling time and improving the throughput per agent by 30–40% with improved controls.
  • Reducing the total cost of ownership with an assurance to bring down overall Trade Surveillance operations cost by 50–70%.
  • Reducing false positives by up to 40% through operational and technological initiatives.

Furthermore, we have strategic partnerships with global fintech/regtech companies in the compliance space across advisory, platform, and RPA/ML/AI providers, thus delivering the best, tailor-made solutions to meet client requirements.

Our Solution is a customised, holistic, end-to-end solution that delivers compliance requirements to financial institutions, from business consulting through the entire life cycle of product selection, implementation, maintenance, and day-to-day operations.

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