Trade Surveillance BPM Services


Infosys BPM provides an integrated service offering in trade surveillance operations – pre and post-trade surveillance, communication Surveillance, and control room operations. We apply our industry best practices and technology-led approach to analyze data from various structured and unstructured sources to draw meaningful insights / inferences.


Why us?

Infosys BPM has a strong compliance practice with over 400 AML domain experts providing 24/7 global coverage for multiple clients. We apply our proprietary Process Progression Model (PPM™) framework to help achieve the target operating model.


  • Define stable and predictable operating model through service placement and consolidation
  • Leverage the compliance Centre of Excellence (CoE) for advisory service to simplify the processes to create ‘noise-free-operation’
  • Create the Trade Surveillance University to impart industry- and client-specific training


  • Optimize process by leveraging six sigma / lean methodology
  • Deploy tools and accelerators to further improve efficiency – introducing workflows and digitizing processes
  • Streamline data feeds and improve data quality


  • Define the target operating model with business value delivered through automation of processes using robotics / artificial intelligence / machine learning
  • Reduce false positives to optimize alert generation leveraging analytics and machine learning technologies

How do we deliver value?

We help financial institutions meet their regulatory requirements through multiple levers.

  • Operations cost: Assurance to bring down overall Trade Surveillance opeeration cost by 50%-70%
  • Reduce false positives: Up to 40% reduction in false positives through operational and technology initiatives
  • A flexible delivery model: Onshore / nearshore / offshore delivery model leveraging our 34 global delivery centers across 18 countries
  • Compliance Centre of Excellence (CoE): A compliance CoE to provide process advisory support to reduce turnaround time and build efficiencies
  • Strategic alliances: Access to all our strategic alliance partners with leading consulting, platform and data providers to best-of-breed solutions
  • Define the target operating model: Help define the target operating model with business value delivered

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