Client Insights

TPA services from Infosys McCamish boost M Financial’s success in the US insurance industry

Client: M Financial
Industry: Financial Services

James Friel, Director – Insurance Operations at M Financial elaborates on the successful execution of a multi-year project, in which Infosys McCamish implemented technological and process improvements. The project helped M Financial’s TPA service operations pre-empt errors and avoid them. In his words, Infosys McCamish didn’t ‘implement something and then just walk away,’ but ensured the repeatability of its successful operations