Ashish Krishna, Head of IT Infrastructure at Americana Restaurants, shares his perspective on their exceptional partnership with Infosys. He reflects on how the Infosys team understood the client's requirements and designed a robust solution using enabling tools for process decoupling, an AI-based language neutralization tool with real-time reporting, leveraging Infosys Accounts Payable on Cloud Platform (APOC) and robotics for automating transactional processes. He also highlights the team's flexibility during the transition and their ability to ensure the transition was completed on time.