Date 19th - 20th May, 2010

Location InterContinental Buckhead Hotel, Atlanta, Georgia, U.S.A.

Event overview

The conference brings together senior executives and business leaders from leading organizations. They discuss their experiences and practices on a journey to excellent performance. The conference focuses on real-world examples of performance improvement in finance, information technology, global business services, human resources, procurement, and operations.

Participants learn how various world-class organizations have adapted to the new "normal" to stay ahead of the competition. This program has dynamic speakers and interactive workshops. It also provides a platform for networking with prominent industry leaders and peers.


Session details


Business Process Outsourcing: How Philips Successfully Transformed Its Accounting Processes


Thursday 20th May, 2010


09:30-10:30 EST


Ronald Eikelenboom, Vice President and CFO, Philips do Brasil Ltda

Infosys partnered with Philips Latin America to implement a global, first-of-its-kind outsourcing project. Over just a few weeks, both companies formed a partnership to fully leverage the potential of an existing global contract. Six months after the business case approval, the transition was completed and Infosys was leading the accounting processes, not only for Brazil but also for Argentina and Chile, all out of a new Greenfield Operation in Belo Horizonte, Brazil. The project was supported by Infosys, Pune, India. Ronald Eikelenboom will share how they gained internal support for the project and discuss the critical success factors and challenges faced.

Speaker Profile

Ronald Eikelenboom

Ronald Eikelenboom has 13 years of experience in IT, across several business units. He has worked at the Philips' Head Quarters and has been posted in the Netherlands, U.S.A., France, and Turkey. He is, at present, in São Paulo, Brazil, and is actively involved in supporting the growth strategy of Philips in his geographical and functional area. He is responsible for the financial management (Treasury, Fiscal, Control, IT, Real State, Legal), business support, management information, and business principles and controls.


Read more about the BPO as Effective Change Agent PDF*, Hackett Group Conference Opens in new window and the Infosys-Philips deal
*Reproduced with the permission of Philips do Brasil Ltda

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