Date 9th - 10th February, 2010

Location Dockside Convention Centre, Sydney, Australia

Event overview

Mortgage Processing 2010 is the premier event in Australia. The conference is designed specifically to address issues that affect speed, accuracy, and cost-effectiveness of processing home loans from application initiation to settlement.

The conference focuses on how to improve operational efficiency and effectiveness through automation of the mortgage application, assessing and approval processes.

Infosys is a Conference Partner and will present on Success Strategies for Adopting a Shared Services Utility for Mortgage Processing.


Session details


9th February, 2010


14:25 EDT


Mum Was Right: Success Strategies for Adopting a Shared Services Utility for Mortgage Processing"


Asheesh Mehra, Associate Vice President, and Head, Infosys BPO – Asia Pacific

Session Description

Now, more than ever, it is time for the industry to realize that mum was right - sharing is good. Our presentation explains why it is worth considering a shared services utility for mortgage processing, and offers tips and best practices on how to set up a utility in your business.

The key points of our presentation include:
  • What is a shared services utility and when to consider this model?
  • Benchmarks for cost savings, and when you should realize them
  • The four pillars of a successful utility
  • Practical advice on hosting, platform implementation, process transition and risk mitigation

Speaker Profile

Asheesh Mehra

Asheesh Mehra has more than 10 years of experience in the BPO industry. He focuses on assisting organizations across Australia and Asia Pacific to choose processes to outsource, implement governance models, measure the impact and drive performance of their outsourcing relationships.