Finding the balance: when to rely on AI vs. human judgment
AI is transforming recruitment at each stage through automation, insight generation, and efficiency enhancement. AI solutions can screen resumes, reduce bias, improve candidate experience, and optimise hiring strategies. AI-driven onboarding can personalise learning and foster team connections, making for a smoother transition. However, AI lacks human intuition, and human interaction is needed to assess soft skills like emotional intelligence, creativity, and leadership. While AI excels at data-driven decision-making, evaluating interpersonal skills and cultural fit requires human judgment. It is vital to balance AI with human expertise. Recruiters can leverage AI for efficiency while focusing on deeper evaluation, relationship-building, and strategic thinking. This synergy ensures a fair, empathetic, and effective hiring process that strengthens both candidate experience and long-term talent success.
