Bot and human – an unstoppable duo
Partner Program Manager at an American wireless network giant, Emily Williams manages the company’s business partnerships. When the company’s manually intensive purchase order creation and procurement processes began affecting operational productivity and timeliness, Emily began contemplating a holistic automation solution and sought long-time partner, Infosys BPM’s support. This case study details how Infosys BPM effectively helped Emily to cut down manual effort, reduced overall PO creation time, and drastically decreased open orders, all with 100% process compliance.
