Carving out success from new divisions
A Europe-based multinational company had struck a partnership with Infosys BPM for outsourcing and digitising its finance and accounting operations. However, when soon the company decided to segregate parts of its operations under separate business units, IT Director Nathan Hugh became responsible for optimally dividing Infosys BPM’s digitalisation initiatives across the new units, and that too under crunched timelines. This case details how Infosys BPM assisted Nathan to create separate infrastructure for the new business divisions, and execute a seamless transition to the new regime with no loss in business days, and optimised processes.
