Robots And Golden Records Management System Delivering Results Via Design Thinking
Infosys BPM’s client, one of the leading film studios across the globe, produces more than a million metadata every year, which involved research, creation, data collation of digital assets and data entry from multiple sources and ingesting them into the master data management (MDM) systems. Processing huge volumes of metadata was a time consuming task which often led to manual errors. Infosys BPM with its automation approach helped the client to substantially eliminate the manual effort and achieve a high quality of delivery along with efficiency with an automated record management system. The case talks about how did Infosys BPM’s robotic process automation (RPA) with the design thinking framework not only enable the client to make the online content available quicker than ever, but also increase its business and achieve savings of $200,000.