Orchestrating bots for teamwork

Walter Lauren, RPA manager for the global business service (GBS) of a global paints and performance company, had a tough problem to solve. Several vendors dissatisfied with the lack of efficiency of the company’s payment processes, were moving away to serve competitors. This case study details how Infosys BPM orchestrated an automation solution, with bots working harmoniously to deliver invoice payments to the vendors on time, along with $1 Mn to the company in cost savings.