Transforming healthcare costs into gold, with automation alchemy
When Gabriel Monteiro, an AVP responsible for the Medicaid enrolments of a healthcare giant, sought a technology solution to keep rising operational costs under check, he turned to long-time outsourcing partner, Infosys BPM for help. This case study details how Infosys BPM built and deployed over 100 automated bots, delivering $2.5Mn in annual cost avoidance along with a significant 33% boost in process efficiency.