Infosys BPO wins award at CII National Excellence Practice Competition 2014
Infosys BPO was adjudged the winner of the Services category at the prestigious Confederation of Indian Industry National
Excellence Practice Competition 2014. The award recognizes organizations with successful stories that demonstrate excellence
in people engagement or satisfaction.
Infosys BPO was presented the award for its flagship initiative, Project Communic-Care – a proactive intervention to raise
the bar and benchmark Infosys BPO employees to the internationally acclaimed Common European Framework (CEF) in collaboration
with the British Council. This project also brought employees’ communication levels up to global standards. Besides improving
English language capabilities, the project helped in enhancing the confidence levels of employees.