Business Transformation Services
An urgent makeover for a brand-new F&A journey
When a leading beauty products manufacturing giant separated from its parent organisation, Finance Transformation Director Frank Müller faced a tight deadline to set up a new system landscape for his global F&A processes. This case study details how Infosys BPM leveraged its proven implementation framework to set up new shared service centres from the ground up, delivering smoother operations, and a 30% increase in business process efficiency with minimal disruption to business workflows.
Approach summary:
- Assessed SSC landscape
- Developed risk mitigation strategies
- Supported office selection and fit outs
- Screened and recruited staff
- Conducted 500+ knowledge transfer sessions
- Conducted ‘lift and twist’ operations
Key benefits:
Zero T&E Costs
>30% business process efficiency and automation
200+ FTEs transferred successfully
Completed transition in <12 months
