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Healthcare

BPM Analytics

Balancing cost savings and quality in healthcare outsourcing

Burgeoning administrative burdens threaten to divert healthcare providers from their core mission – delivering quality patient care. This trend not only compromises patient experience but also fuels escalating administrative costs. Outsourcing emerges as a potential solution, freeing up providers to focus on what matters most. However, uncontrolled outsourcing costs can negate the intended benefits. This paper explores the potential pitfalls of outsourcing in healthcare, emphasising the importance of strategic planning and partner selection. By striking a delicate balance between cost savings and quality care, outsourcing can become a valuable tool in optimising healthcare delivery.

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