Integrating telehealth services through BPM
The latest technological advancements and the COVID-19 pandemic have played a vital role in reshaping the healthcare industry. One of the key transformations that came out of the pandemic and lockdown restrictions is the telehealth services that are making healthcare more convenient, accessible, and flexible for all. However, implementing telehealth management is complex and might be difficult for healthcare institutions to take care of alone. This is where Business Process Management (BPM) solutions and healthcare Business Process Outsourcing (BPO) services come into the picture, helping streamline telehealth workflows to deliver high-quality and personalised care.
