TPA services from Infosys McCamish boost M Financial’s success in the US insurance industry

Client: M Financial
Industry: Financial Services


James Friel, Director – Insurance Operations at M Financial elaborates on the successful execution of a multi-year project, in which Infosys McCamish implemented technological and process improvements. The project helped M Financial’s TPA service operations pre-empt errors and avoid them. In his words, Infosys McCamish didn’t ‘implement something and then just walk away,’ but ensured the repeatability of its successful operations

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