Old National Bank accelerates enterprise-scale automation and AI with Infosys BPM

As Old National Bank evolved from a regional player into a $73B enterprise, it needed a Digital transformation operating model built for scale, speed, and resilience. In this testimonial, Jeff Newcomb, Chief Operations Officer, and Stephanie Licht, Senior Director – Process Optimization & Automation, share how Infosys BPM has become a trusted transformation partner—driving enterprise-wide automation, strengthening AI-led decisioning, and enabling a measurement-driven operating model that keeps customers at the center.