More than just an offshore talent hub – Infosys helps Staples with ideas for reinvention
Client: Staples
Industry: Retail
As Staples undergoes a significant reinvention, Infosys has been helping the world’s largest supplier of office products to globalize their operational workforce. Greg Lipper, Vice President – Global Business Services, Staples, says Staples has been able to deliver stellar performance as a result of Infosys long-term outlook and desire to partner for success. As the partnership enters a high growth phase, Staples is pleased to see Infosys continuing commitment to quality, metrics, and understanding customer needs. Greg also notes that the evolving relationship with Infosys has grown into being more than just Staples global talent hub. Infosys is helping Staples with thinking about its performance differently. This has resulted in various automation and process improvement initiatives, which are helping Staples reduce cost while still delighting customers.
