Infosys recognized as a leader in the 2026 Gartner® Magic Quadrant™ for finance and accounting business process outsourcing
Magic Quadrant for finance and accounting business process outsourcing
Gartner research highlights that the finance and accounting business process outsourcing (F&A BPO) market is rapidly deploying advanced technologies — including AI, generative AI and AI agents — across finance’s P2P, O2C, and R2R processes. In its 2026 Magic Quadrant for Finance and Accounting Business Process Outsourcing, Gartner notes that these technologies facilitate enhanced process ideation, innovation, and execution, transforming F&A BPO from a labor-centric to a technology-centric market.
Given this trend, in the past year, Infosys launched the Infosys Intelligent Close Platform as part of its Topaz Platform, and plans to further expand its AI-driven process technology deployment by delivering agentic solutions to support O2C overdue management, P2P vendor invoice processing, and continuous close in R2R.
Reflecting these strengths and cautions, Gartner has positioned Infosys BPM as a Leader in the 2026 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing, as shown in the Magic Quadrant graph below.
Gartner assessed a total of 16 F&A BPO providers based on two key criteria: Ability to Execute and Completeness of Vision.
Infosys’ AI-first approach to finance & accounting
At Infosys, we believe in harnessing digital innovation and combining it with our domain expertise to transform the finance function to a more flexible, integrated, agile, adaptive, and resilient one, well poised to help our clients to effortlessly “navigate their next”.
With over 100 AI-infused tools, platforms, dashboards, strategic alliances, and AI-led solutions for finance, we provide end-to-end CFO support services to drive transformation across the finance and accounting functions.
Read the full report to understand the Gartner evaluation in detail, including its assessment of Infosys BPM and our positioning in the Leaders Quadrant.
Magic Quadrant
A recognition that reflects client success
Read our leader’s perspective on how this recognition translates into greater value for clients.
Sandeep Sahadevan, AVP - Strategic Business Practice Head, BPOFA at Infosys BPM, says “Infosys has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing — our fifth consecutive year in this position.
We see this as recognition of a direction we've been building towards: embedding AI across the finance and accounting lifecycle to strengthen decision-making, risk visibility, and the quality of outcomes we deliver for clients. We go deep with some of the most complex, large-enterprise F&A environments in the market. We also carry one of the strongest build-operate-transfer track records in the industry, reflecting a partnership model built around client ownership.
We believe this recognition ultimately reflects the confidence our clients have placed in us, year after year, and we're mindful that sustaining a Leader position means continuing to earn that trust rather than assuming it.”
2026 Gartner® critical capabilities for finance and accounting business process outsourcing
In relation to the Magic Quadrant for Finance and Accounting Business Process Outsourcing report, Infosys was also evaluated in the Gartner 2026 Critical Capabilities for Finance and Accounting Business Process Outsourcing research.
The Critical Capabilities report — that evaluated 15 providers based on 7 critical capabilities — differentiates each provider’s solution based on 3 common Use Cases in the F&A BPO market as of March 2026, and Infosys recognized among highest 5 vendors across all the Use Cases.
Both these reports are available at Gartner
- 2026 Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing, by Jan Ambergen, Emily Connelly, 24 June 2026; and
- Critical Capabilities for Finance and Accounting Business Process Outsourcing, by Emily Connelly, Jan Ambergen, 25 June 2026
Disclaimer
“Gartner, Magic Quadrant for Finance and Accounting Business Process Outsourcing, Jan Ambergen, Emily Connelly, 24 June 2026
Gartner, Critical Capabilities for Finance and Accounting Business Process Outsourcing, Emily Connelly, Jan Ambergen, 25 June 2026
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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from INFOSYS.”
