13th - 15th October, 2010
The Royal Horseguards Hotel, London, UK
The 6th Annual European Best Practices Conference, the leading event on business excellence, focuses on performance
improvement in finance, human resources, information technology, procurement, and shared services. The event
showcases dynamic speakers, interactive workshops and provides networking opportunities with industry leaders
The highlights of the event include:
- Study on how organizations respond to market conditions
- Discussion on research, trends and insights from The Hackett Group
- Analysis of key drivers of world-class performance
- Evaluation of how to leverage globalization and achieve competitive advantage
- Techniques to recruit, develop and retain top talent
Outsourcing: Enabling Everything Everywhere's Strategic Vision
Per-Olof Ahlstrom, Director - Risk Control and Internal Audit, Everything Everywhere Limited
Everything Everywhere runs two of Britain's biggest telecommunication brands - Orange and T-Mobile - with 30 million
customers in the UK. The company oversees the growth of the two brands, seizing the opportunity to do things
differently and make a difference for its business, employees and customers. P-O Ahlstrom discusses transformation
challenges and how outsourcing has played a critical role in such programs. He discusses how outsourcing is strategically
enabling its journey to provide customers with instant access to "everything, everywhere." Ahlstrom
explains how transformation and outsourcing program for T-Mobile finance function was developed and shares critical
success factors, important lessons learned, and results achieved.
P-O Ahlstrom is the Director of Risk Control and Internal Audit with Everything Everywhere Limited.
He is responsible for designing effective control and risk management processes that safeguard company assets
and brand while allowing maximum growth and profitability. Prior to his current role, Ahlstrom was employed by
T-Mobile where he held senior service integration, risk, and compliance management roles. Earlier, Ahlstrom held
roles with PricewaterhouseCoopers and World Access Scandinavia. Throughout his career, Ahlstrom is recognized
for his change management and service integration achievements, including spearheading continuous improvement
initiatives as well as finance efficiency, outsourcing, and strategic partnering opportunities. Ahlstrom is a
Certified Information Systems Auditor (CISA). He received his bachelor's in business administration and master's
in computer and systems sciences from the Stockholm University.
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