19th - 20th May, 2010
InterContinental Buckhead Hotel, Atlanta, Georgia, U.S.A.
The conference brings together senior executives and business leaders from leading organizations. They discuss their
experiences and practices on a journey to excellent performance. The conference focuses on real-world examples
of performance improvement in finance, information technology, global business services, human resources, procurement,
Participants learn how various world-class organizations have adapted to the new "normal" to stay ahead of
the competition. This program has dynamic speakers and interactive workshops. It also provides a platform for
networking with prominent industry leaders and peers.
Business Process Outsourcing: How Philips Successfully Transformed Its Accounting Processes
Ronald Eikelenboom, Vice President and CFO, Philips do Brasil Ltda
Infosys partnered with Philips Latin America to implement a global, first-of-its-kind outsourcing
project. Over just a few weeks, both companies formed a partnership to fully leverage the potential
of an existing global contract. Six months after the business case approval, the transition
was completed and Infosys was leading the accounting processes, not only for Brazil but also
for Argentina and Chile, all out of a new Greenfield Operation in Belo Horizonte, Brazil. The
project was supported by Infosys, Pune, India. Ronald Eikelenboom will share how they gained
internal support for the project and discuss the critical success factors and challenges faced.
Ronald Eikelenboom has 13 years of experience in IT, across several business units. He has worked at
the Philips' Head Quarters and has been posted in the Netherlands, U.S.A., France, and Turkey. He is, at
present, in São Paulo, Brazil, and is actively involved in supporting the growth strategy of Philips in his geographical
and functional area. He is responsible for the financial management (Treasury, Fiscal, Control, IT, Real State,
Legal), business support, management information, and business principles and controls.
Read more about the
BPO as Effective Change Agent
Hackett Group Conference
*Reproduced with the permission of Philips do Brasil Ltda
Learn more about our
Finance and Accounting offerings,
Sourcing and Procurement offerings and
Human Resources Outsourcing offerings