Infosys BPM is a Sponsor at SSOW Lisbon

Establishing a Culture of Customer Excellence within your Services Organisation - Does There Have to be a Trade-off Between Customer Excellence and Cost, and how do SSC Leaders Navigate this Tricky Terrain?

Kapil Jain, SVP & Head of Sales and Enterprise Capability, Infosys BPM

Morten Lillelund Vice President of Business Services, Lego Phil Gillingham Director of Global HR Operations, Microsoft Jennifer Sturch Shared Service Centre Director, McDonalds Chris Wright Global Business Services Director & Group Treasurer, SSP Group