Infosys BPM is a Sponsor at SSOW Lisbon

Date 14th - 17th May, 2018

Location The Estoril Congress Center, Estoril, Lisbon

Event overview

Customer Experience Reimagined-Digital & talent to transform your service landscape

 

Connect with Infosys BPM

Infosys BPM is a Sponsor at SSOW Lisbon. Connect with us at booth #29.

Panel Discussion

Topic

Establishing a Culture of Customer Excellence within your Services Organisation - Does There Have to be a Trade-off Between Customer Excellence and Cost, and how do SSC Leaders Navigate this Tricky Terrain?

 
Moderator

Kapil Jain, SVP & Head of Sales and Enterprise Capability, Infosys BPM

 
Speaker(s)

Morten Lillelund Vice President of Business Services, Lego Phil Gillingham Director of Global HR Operations, Microsoft Jennifer Sturch Shared Service Centre Director, McDonalds Chris Wright Global Business Services Director & Group Treasurer, SSP Group

Related reading

Event website