Infosys and Oracle host a Breakfast Round Table Conference. It brings together Thought Leaders and Human Resources
(HR) experts to discuss winning HR strategies and innovative HR outsourcing delivery models that help organizations
adapt to dynamic business environments and win the war for talent.
The HR Agenda for Transformation
Sarah Seabury, Director, HR Outsourcing & Transformation, TPI
HR departments are under increasing pressure to provide more strategic, value-added services to support
core corporate strategy. Business leaders see their HR departments as key resources to attract
and retain skilled staff, ensure that staff skills are kept relevant and up-to-date, improve
workforce performance and instill positive organizational culture and attitudes. Sarah addresses
this topic to provide better insights.
Beyond Traditional BPO: Innovative Delivery Models for HR Transformation
Anantha Radhakrishnan, Vice President, Business Platforms, Infosys BPO
HR leaders' transformation agenda has changed beyond technology or business process optimization
initiatives to a more holistic approach across the end-to-end Talent Management value chain.
'Business Platforms' are an innovative 'Managed Services on a Cloud' model
that bundles technology, consulting and business process management to deliver next generation
HR services and enables customers to take a strategic perspective focused on business outcomes
rather than just operational metrics. Anantha discusses various delivery models used for HR
Business Value Realization Through HR Transformation
Helen Webb, Retail HR Director, Sainsbury's
As a customer, Helen shares Sainsbury's journey towards HR transformation. Sainsbury's has
implemented a number of strategic HR initiatives focused on leveraging supplier relationships
based on strategic business partner model rather than the traditional supplier outsourced model.
They have also created a HR shared services center. Helen discusses her perspectives and provides
examples on some of these. She also shares results of this transformation.
Cross Fire - An Open House on HR Transformation Perspectives on Driving HR Transformation in Today's
B. K. Hariprasad, Head, Strategic Platform Alliances, Infosys BPO
Helen Webb, Retail HR Director, Sainsbury's; Sarah Seabury, Director, HR Outsourcing & Transformation,
TPI; Satya Bandi - Lead (Europe), Oracle Practice and Engagement, Infosys Technologies
Sarah specializes in HR shared services and sourcing, data privacy, and change management. Her knowledge
derives from practical experience in advising and implementing ITO, BPO and Shared Services operations for multinational
Sarah is an advisor for the EMEA region and provides support to corporations looking for sourcing solutions for all
or part of their HR function. She is a subject matter expert in HR compliance related to Sourcing, Data Protection/
Privacy, Change Management, ARD/ TUPE, and Consultation requirements.
Anantha is a key member of the Infosys BPO Executive Council, setting the business strategy and direction.
The strategic platforms and BPO Technology Unit headed by Anantha focuses on driving transformational value to
clients through innovative service delivery models. He also heads a core team focused on Leveraging Technology
as a key differentiator.
Anantha has participated in speaker panels at the India Sourcing Summit and FAO Today conferences and talked about
the value of technology-led differentiation in BPO and the next-generation BPO. He has participated in a CNBC
panel discussion on 'Optimizing Business Processes’. He was a panelist on the Reuters Investment Summit.
Helen is accountable for the HR Strategy and Operations for all Sainsburys supermarkets - delivering
HR services to 150,000 employees in over 800 stores in the U.K. Prior to joining Sainsburys in January 2006,
she was head of HR Services at Marks & Spencer. Helen also held senior positions at Morrisons, Asda and Norwich
Satya has over 15 years of experience in HRIT consulting, product development and program management
across several countries. He puts to use his deep understanding of HR solutions landscape in large multinational
corporations to help clients find solutions for complex HRIT challenges. He does it by facilitating strategy
definition, finding the right technologies, and then designing and overseeing appropriate delivery programs to
Satya also draws upon his experience in other enterprise-class applications and deep understanding of business models
across different industry segments to contribute to cross-functional solution definition and change management
initiatives. His keen interests include HCM technologies, HR outsourcing, and newer developments in the area
of talent management.
Hari has over 13 years of experience in business consulting, product management and implementing extended
enterprise strategies to achieve business transformation through process and technology innovation. He has worked
with several Fortune 500 clients in implementing HR Transformation programs to address complex HR challenges
using innovative service delivery models, leveraging technology and business process excellence.
Hari heads a cross-functional team at Infosys that builds business platforms and integrated ITO/ BPO convergence solutions
to deliver managed services solutions to organizations.
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