Infosys BPM at Shared Services and Outsourcing Week - Europe'21 Virtual Summit

Event Overview

As we understand the future of GBS is digital, developing and orchestrating a digital ready operating model where humans and automation co-exist in delivering value, is key to be future proof. According to a recent SSON survey to the industry, close to 90% of the survey respondents gave this especially high future relevance – but only 20% feel ready. This keynote session will draw first-hand experience from industry thought-leaders to help you get started and prepare for the future:

• Developing organizational readiness for a digital operating model: What are the key aspects?
• How to move towards an agile infrastructure to support digital transformation
• What does it look like to deliver value through human/machine co-existence and collaboration
• Baby steps vs. Big Bang: What are the approaches to move towards a more intelligent organization
• Adapting to the digital disruptions across the workforce: Ensure employee retention, motivation and engagement

Moderator

Kapil Jain
SVP, Global Head, Sales & Enterprise Capability, Infosys BPM

Panelists

Geetha Malhotra
Head Integrated Business Services Transformation, Philip Morris International

Reto Sahli
Group Chief Information Officer, Asahi Europe & International

Michael van der Steen
Global Vice President Order to Cash, adidas

Phil Priest
Senior Vice President Global Business Services, Smith & Nephew

Registration URLhttp://bit.ly/ssow-21