Date July 14, 2020

Time 03:00 PM BST (10:00 AM EST)

Event partner CX Network

Register for webinar

Event Overview

Join us as Infosys discuss:

- Why the market for customer service is ripe for a disruptive approach the 'humanware' way.
- The future will be about a combinatorial approach to yield exponential results.
- Why long call wait times, inadequately prepared staff, data fidelity issues and the resulting low NPS scores will be a thing of the past, and experience can and will improve dramatically



Vijay Narsapur

Vijay Narsapur VP Strategic Business Practice – Head Customer Experience & Human Resource Management, Infosys BPM

Anand Santhanam

Anand Santhanam VP & Head – Sales, Infosys

Madhusudan (Maddee) Hegde

Madhusudan (Maddee) Hegde VP & Group Manager – Client Services, Infosys BPM


More details about this webinar