Date 10th - 12th May, 2010

Location Star City, Sydney, Australia

Event overview

The 13th Annual Australasian Shared Services & Outsourcing Week provides a platform for companies to meet the industry requirements by identifying business priorities. It provides a road map to achieve an enhanced service delivery model.

Infosys is an Associate Partner of this year's event. We also present a session.


Session details


The Multiplier Effect: Business Services 2020


11th May


10:40 EDT


Asheesh Mehra, Head, Infosys BPO, APAC and Mark Leigh, Chief Financial Officer, Hudson Australia and New Zealand

Session Description

The coming decade promises a shift from traditional outsourcing and shared services approaches. New models are combining technology, consulting and business services to deliver not just efficiency but greater effectiveness.

The session offers examples and suggestions for Australian organizations, enabling them to prepare better for the future.

Some of the examples include:

  • Defining and delivering end to end processes - not functions
  • Leveraging cloud computing to reduce costs and gain agility
  • Developing new revenue streams, improving CoGS and accelerating time-to-market
  • How to get started on this journey


Speaker Profiles

Asheesh Mehra

Asheesh Mehra, has more than 10 years of BPO experience. He focuses on assisting organizations across Australia and Asia Pacific to choose processes to outsource, implement governance models, measure the impact and drive the performance of their outsourcing relationships.

Mark Leigh

Mark Leigh focuses specifically on driving growth, business insight and operational excellence within Hudson, as well as the normal financial reporting responsibilities for the Australia/ New Zealand region. He also oversees all aspects of information technology and property. Mark brings in significant experience gained through senior financial leadership roles at Microsoft Corporation and Qantas Airways Limited. In those roles, he undertook specific responsibility for developing and supporting growth strategies across Australia and New Zealand. He is a proven performer at a senior level with exceptional corporate experience.