Event Shared Services & Outsourcing Week Live North America

Session Plenary panel session

Date Main Conference day 1- Monday August 31, 2020

Time 1:00 - 1:40 PM EST

Register Now

Event overview

In the time of constant adaptation due to COVID-19’s rewriting of the SSO Playbook, these C-suite leaders will discuss questions including:

  • How do you define the new normal.
  • How to provide for the safety of employees, whether at office or home and how to re-calibrate work?
  • How to maintain a GBSs competitive edge with Digitalization in the new normal?
  • How have GBSs organizations driven business resilience with the help of their digital quotient?

Connect with Infosys BPM

Aug 31st – Sep 4th – BPM will have virtual booth to showcase our best in class/key solution’s, meet prospects and engage them.

Panel Discussion


The C- Suite view on Business Services re-entry and Accelerating the Digital Journey


Kapil Jain, SVP, Global Head, Sales & Enterprise Capability, Infosys BPM

  • Kenny K. Cheung, Chief of Procurement, The World Bank Group
  • Jacob Sapp, EVP & Chief Administrative Officer, ASRC Federal
  • Sophie Chandauka, Global COO, Shared Services and Banking, Morgan Stanley