Philips leverages outsourcing partnerships with Infosys to simplify regulatory compliance
In an interview with the Shared Services and Outsourcing Network, Jan-Willem Scheijgrond, Senior Director of Environment, Health and Safety at Philips, talks about how the Philips-Infosys outsourcing partnership has greatly simplified the regulatory compliance journey.
With thousands of suppliers, Philips faced various administrative challenges in managing compliance in a constantly changing regulatory landscape. Infosys used its delivery centers across the globe, along with multiple language support, to provide Philips' suppliers with free training and hotlines. This way Infosys worked as a virtual extension of the Philips team. This flexibility provided by Infosys was crucial to successfully managing compliance while keeping costs down.
Published with permission of Shared Services & Outsourcing Network (SSON)