McCamish Systems LLC, an Infosys BPO company specializing in insurance and retirement business process solutions, today announced
the signing of a multi-year agreement with Phoenix Life Insurance Company, a Hartford based insurer that provides life
insurance and annuity products to the U.S. market.
The third-party service agreement will follow a Business Process Outsourcing (BPO) model, where McCamish Systems will provide
a full range of services to Phoenix for selected blocks of its life insurance products, including conversion of data,
policy administration and customer support. The conversion will include active in-force policies from several different
legacy administrative systems migrated to a single Infosys platform.
Ritesh Idnani, COO, Infosys BPO said, "We are delighted to partner with Phoenix to provide superior service to their
producers and policyholders. Given McCamish Systems' rich domain expertise, we look forward to setting new benchmarks
in the industry. We believe we will be able to exceed expectations by consistently delivering enhanced business value
through this collaboration, whilst providing end-to-end solutions to Phoenix."
"This new alliance is a good way for us to standardize, simplify and reduce the cost of the business processes and technology
we use to administer our in-force business," said Thomas Buckingham, Senior Vice President, Product Implementation
and Operations, for Phoenix. "One of the many reasons we chose McCamish was their high level of customer focus.
We expect the transition to be seamless for our customers and producers, and remain committed to maintaining the high
quality service they expect."
Phoenix Life Insurance Company is a subsidiary of The Phoenix Companies, Inc. (NYSE: PNX). Dating to 1851, Phoenix provides
financial solutions using life insurance and annuities. Phoenix is headquartered in Hartford, Connecticut. For more information,
About McCamish Systems and Infosys BPO
McCamish Systems, located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Ltd.
www.infosysbpo.com, the Business Process Outsourcing subsidiary of Infosys Limited, which was set up in April 2002.
Infosys BPO focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through
reduced costs, ongoing productivity improvements, and process reengineering. Infosys BPO operates in India, the Czech
Republic, China, the Philippines, Poland, Mexico, USA and Brazil and as on June 30, 2011 employed approximately 19,631
people. It closed FY 2010-11 with revenues of $426.8 million.
About Infosys Ltd.
Many of the world’s most successful organizations rely on the 133,000 people of Infosys to deliver measurable business value.
Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries
build tomorrow’s enterprise. For more information about Infosys (NASDAQ: INFY), visit
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