Farmers New World Life Insurance and McCamish Systems Extend BPO Relationship through 2014
Atlanta, GA – September 7, 2011
McCamish Systems, an Infosys BPO company, and a leading BPO provider to the U.S. life and annuity industry, today announced a 3 year extension of its services for Farmers New World Life Insurance Company, a leading American insurance company. This marks the second contract extension since the companies began doing business together. Farmers Life has been outsourcing the call center, policy administration and claims processing activities for its variable universal life and annuity products to McCamish since the year 2000.
"Farmers Life is fortunate to have a relationship with a quality BPO service provider like McCamish Systems," said Harris Mortensen, AVP & Head of Insurance Operations at Farmers New World Life. "We were new to the variable business eleven years ago, and McCamish helped us build great products and a strong service platform for our customers. Today, our Variable Universal Life and Variable Annuity products help Farmers Life policy holders in building assets as well as protecting them. The support we receive from McCamish is a big part of the overall product and service offering, and it has even enhanced the Farmers Life brand. We look forward to continuing this favorable relationship with McCamish."
"We are extremely proud of our long-term relationship with Farmers Life. One of our strategic objectives at McCamish is to create partnerships that endure, which is not possible without consistent execution and performance. The fact that Farmers Life has renewed our contract for the second time, demonstrates that we are executing our business model effectively and efficiently," said Gordon Beckham, CEO, McCamish Systems, an Infosys BPO company. "Eleven years ago, Farmers Life took a leap of faith to become our first retail client. Their commitment to us then and now has been extremely beneficial to our success. The latest contract extension validates the excellent work we have been doing for Farmers Life."
About Farmers
Farmers New World Life is a member of the Farmers Insurance Group of Companies and the Zurich Financial Services Group. Farmers Insurance Group of Companies® is the nation's third-largest Personal Lines Property & Casualty insurance group. Headquartered in Los Angeles, the insurers comprising the Farmers Insurance Group of Companies® provide Homeowners, Auto, Business, Life insurance and financial services to more than 10 million households through 17,000 exclusive and independent agents and district managers. For more information about Farmers Life, visit our Web site at www.farmers.com.
About McCamish Systems and Infosys BPO
McCamish Systems, located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Ltd. ( www.infosysbpo.com), the Business Process Outsourcing subsidiary of Infosys Limited, which was set up in April 2002. Infosys BPO focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering. Infosys BPO operates in India, the Czech Republic, China, the Philippines, Poland, Mexico, USA and Brazil and as on June 30, 2011 employed approximately 19,631 people. It closed FY 2010-11 with revenues of $426.8 million.
About Infosys Ltd.
Many of the world’s most successful organizations rely on the 133,000 people of Infosys to deliver measurable business value. Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries build tomorrow’s enterprise.
For more information about Infosys (NASDAQ: INFY), visit www.infosys.com
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