Hola from Puerto Rico
Know more
Who we are
Infosys BPM Aguadilla office is located in the city of Aguadilla, Puerto Rico on the northwestern tip of the island. The region, bordered by the Atlantic Ocean, is renowned for some of the most beautiful beaches and scenic landscapes in the Caribbean.
We established our operations in Aguadilla on November 1, 2013, specializing in order management for Aerospace & Defense sector along with provider data management, medical necessity determination, and customer service for healthcare industry.
Our team comprises a pool of highly qualified and competitive workforce of over 800 professionals, including more than 50 Puerto Rico registered nurses, providing Utilization Management services to our clients.
Infosys Aguadilla delivery center is a promising regional hub for Infosys and a center of excellence for healthcare industry. We continue to deliver enhanced business value to clients across multiple industries, including Aerospace, Telecommunications, Insurance, Healthcare, and U.S. government sectors.
Working at Infosys Puerto Rico
Infosys BPM Puerto Rico has a dedicated and adaptable workforce that embodies the Infosys Way of Life (IWOL). The team is well-positioned to provide services to ITAR, Healthcare, Financial Services, Telecommunications, and Public Sector domains without any restrictions, and with an added advantage of being located in the Atlanta Standard Time Zone.
Infosys Aguadilla offers a family-friendly environment and immense learning opportunities for employees, encouraging their continued professional and personal growth. We are committed to inclusion programs that promote a strong sense of belonging and create a workplace guided by the 4 H’s – Head, Heart, Health, and Happiness – a mantra that encourages holistic development and growth.
We embrace a life of heightened awareness, fostering empathy towards our environment and broader community. Our commitment is reflected in supporting causes such as breast cancer awareness, blood donation drives, psoriasis clinics, and clean beach initiatives.
Some of our Corporate Social Responsibility partners we actively engage with, and support include:
- Animal Shelter- Santuario de Animales San Francisco de Asís
- Elderly Home- Hogar San José in Mayagüez
- Operation Christmas Child, a project of Samaritan’s Purse
- Children’s Home- Hogar Albergue para Niños Jesús de Nazaret
- Local School supply donations
- Autisum- Alianza de Autismo de Puerto Rico
- Domestic violence victim shelter- Casa Protegida Julia de Burgos
- Lion’s Club in San Sebastián
Interesting Facts
- 57% females and 43% males
- Active collaboration with local universities and colleges to promote work opportunities for recent graduates
- 100% bilingual staff- Spanish & English
- Large pool of skilled workforce (from 50+ Universities) readily available
Our People
What Our People Say
“I embarked on my journey with Infosys BPM in 2014, and it has been an incredible experience. Each day brings new learning opportunities, allowing me to grow both professionally and personally. Starting as a temporary employee, I have steadily advanced within the company and have recently earned the role of Lead of Client & Operations Services. As a lead, my goal is to foster growth within the organization, just as I have been fortunate to experience. I am deeply grateful for the inspirational leaders who have guided and mentored me, helping me become the best leader I can be. Being a part of Infosys fills me with immense pride.”- Jose Martinez, Sr. Operations Manager
“I joined Infosys BPM in October 2014 and it has been a wonderful experience so far. It was challenging in the beginning, but today, I want to thank the organization for helping me become a successful IT professional. I got an opportunity to travel and meet more professionals across our global centers. I’m proud to be an #infoscion.”- Devlin Romeu, Technology Analyst
“My experience at Infosys BPM has been transformative. As a Team Lead, I've had the opportunity to develop my leadership skills, mentor talented individuals, and contribute to the company’s mission. The collaborative culture, opportunities for growth, and commitment to excellence make Infosys an exceptional place to work. I am proud to be part of the Infosys family.”- Nitza Caro, Team Lead
Videos
Contact Us
Infosys BPM Ltd
Road #2 West of KM 126
Bo. Caimital Bajo
Aguadilla PR 00603
Email: IBPMPR_Comm@infosys.com
Road #2 West of KM 126
Bo. Caimital Bajo
Aguadilla PR 00603
Email: IBPMPR_Comm@infosys.com
Infosys BPM Ltd
L-279-2-72-52,
Street B Montana Industrial park,
Aguadilla,
Puerto Rico 00603
L-279-2-72-52,
Street B Montana Industrial park,
Aguadilla,
Puerto Rico 00603
Work with us, Grow with us. Apply
Request for services
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better
All the fields marked with * are required
