Hola from Puerto Rico
Who we are
Infosys BPM Aguadilla, located in the northwestern tip of Puerto Rico and bordered by the Atlantic Ocean, is the home to the most beautiful beaches and scenic landscapes in the Caribbean.
We established our operations in Aguadilla on November 1, 2013, specializing in order management and customer support services for the Aerospace & Defense Industry. We also provide IT support services for the Health care industry.
With a highly qualified and competitive workforce of over 150 professionals, we support clients across the United States, Europe, Middle East, and Africa. Our primary focus is customer satisfaction.
Infosys Aguadilla is a promising regional hub for Infosys, and a center of excellence for the aviation and aerospace industry, as we continue to deliver enhanced business value to clients across multiple industries, including healthcare and the government sectors locally and across the globe.
Working at Infosys Puerto Rico
Infosys BPM Puerto Rico has a resilient workforce of US citizens living the C-LIFE values and are well placed to provide services to ITAR and PubSec activities with no restrictions whatsoever with an added advantage of located in the Atlanta Standard Time Zone.
Infosys Aguadilla provides family friendly environment and immense learning opportunities to encourage continued professional and personal growth. We are committed to driving inclusion programs that promote a strong sense of belonging and foster a work environment that follows the 4 H’s – Head, Heart, Health, and Happiness – a mantra that encourages us towards a wholesome growth.
We believe in and live a life of heightened awareness with empathy towards our environment and community as a whole, and support causes like Breast Cancer awareness, Blood Donation drives, Psoriasis clinics, and Clean Beach initiatives. Some of the organizations we regularly interact with and support include
- Animal Shelter- “Santuario de Animales San Francisco de Asis”
- Elderly Home- “Hogar San Jose in Mayaguez”
- Samaritans Operation Christmas Child
- Children’s Home- “Hogar Jesus de Nazaret”
Interesting Facts
- 61% females and 42% males
- Active collaboration with local universities and colleges to promote work opportunities for recent graduates.
- 100% bilingual staff- Spanish & English
- Large pool of skilled workforce (from 50 + Universities) readily available
Our People
What Our People Say
“It has been a fantastic journey. I’m incredibly grateful for all the opportunities, training, and growth that Infosys BPM has given me. When you have a sense of purpose at work, you feel passionate, innovative and committed. It’s great to grow within the organization while maintaining a work-life balance.”- Wendy Alfaro Espinoza, Process Specialist
“I joined Infosys BPM in October 2014 and it has been a wonderful experience so far. It was challenging in the beginning, but today, I want to thank the organization for helping me become a successful IT professional. I got an opportunity to travel and meet more professionals across our global centers. I’m proud to be an #infoscion.”- Devlin Romeu, Technology Analyst
“In 2014, I learned about Infosys BPM in Aguadilla, and after one chat, I knew I wanted to work there. I finally joined Infosys BPM in 2019 as a Senior Process Associate, and within months, I had prospects for advancement. I used to be an SME and now I am a team leader. I was able to grow in my career and broaden my expertise through a variety of domain and self-development training opportunities. I had the opportunity to meet and engage with outstanding leaders and colleagues. We're like one big family, all supporting and working towards the same goal. I can only want for the organization to attain even greater success.”- Victor Gonzalez, Team Lead
“Since my joining in 2013, I have been able to develop my career path and expand my skill-set with the domain and self-development trainings. In my journey at #InfosysBPM , I have been able to meet and collaborate with some remarkable leaders and co-workers. We are one big family building each other up and working towards a common goal!”- Alba Perez, Assistant Manager
“My experience with Infosys BPM Puerto Rico has been great so far. Ever since I joined in 2015, I knew I wanted to grow within this organization. I encountered leaders who not only saw the potential in me, but also the drive. Today being a team lead, the best part of my job is, I feel valued while adding value to what I do. Infosys BPM has also given me the opportunity to volunteer for CSR activities. I am proud to be an #infoscion.”- Isamar Feliciano, Team Lead
“I joined Infosys BPM in 2014 and it’s been a very special journey so far. I have been able to learn a lot along the way. Currently, I am a Team lead, and I wish to continue to learn and grow within the organization. I am thankful to the management for their constant support and guidance and my team members who make me want to be better person every single day. I am extremely proud to be a part of Infosys BPM.”- Jose Martinez, Team Lead
“I joined Infosys BPM in 2013 as a re-badged employee. On joining, I was offered a growth opportunity to a Team Leader role. Since then, it’s been a great experience with lots of learnings along the way. Currently, I’m an Operations Manager, which was my personal career goal since the beginning of my journey. The best thing is that I have been able to add value to myself and most importantly to other’s careers along the way. I am thankful for this adventure and for the support I get from my team. That’s what makes it all worth it! Seeing your team, your friends and colleagues grow in their own goals and support each other, especially during these tough times, makes our bond stronger and unfathomable. I am thankful, committed and proud of Infosys BPM.”- Sheyla Perez, Operations Manager
Videos
Contact Us
Infosys BPM Ltd
Road #2 West of KM 126
Bo. Caimital Bajo
Aguadilla PR 00603
Email: IBPMPR_Comm@infosys.com
Road #2 West of KM 126
Bo. Caimital Bajo
Aguadilla PR 00603
Email: IBPMPR_Comm@infosys.com
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