Business Transformation Services
With each wave of digitalization, the banking industry has been presented with significant opportunities to improve banking services and products, with a focus on enhancing customer experience. This paper discusses the emergence of Metaverse banking - a new wave of digitalization that offers a personalized, more interactive virtual banking experience. It explores what the future of banking is going to look like with the introduction of Metaverse and the benefits that financial institutions stand to gain from it.
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