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Digital Global Business Services (GBS) Model

We believe that organizations can only take the next leap in value from shared services by focusing on next-generation Global Business Services (GBS) and embracing digital transformation strategies. Transitioning to next level would require organizations to improve service delivery models, simplify end-to-end functions and adoption of next-generation products, strategies and services. We have partnered with leading organizations across the globe to create and transform their GBS organization with a focus on customer-centric GBS services.

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Why choose us for global business services (GBS)?

By creating a shared services strategy, we can help you streamline operations, reduce costs, and manage growth/variability while improving services through intelligent automation and agile methodologies. The quality of service delivery and expertise built into the shared services enables your organization to extract business value, release working capital, and enhance its operating model through digital capabilities.

We also empower your organization to take the next leap in value from shared services by focusing on our next-generation digital Global Business Services (GBS) in our offerings. All supported by a vision of transforming your shared services to align with your larger organizational objectives.

How we deliver this?

We provide organizations our time-tested five step approach for GBS strategy and implementation. We leverage our proprietary framework and tools built utilizing our experience of running shared services for multiple organizations across geographies, industries and functions, thereby bringing practitioner expertise combined with top-down consultative support.

We can transform your existing Shared Services set-up through our GBS offering which leverages our proprietary Operational Excellence model, Process Progression Model (PPM) incorporates digital tools for enhanced performance and combines them with best-in-class practices.

Global Business Service Model

Implementation of GBS and capability enhancement

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