Claims in the Digital Era – Transforming the Future of Insurance
After months of incessant burning, the Australian bushfires wiped out an estimated 2,000 homes, 24 human lives, and about half a billion animals. It was a natural disaster with a steep economic impact. The number of insurance claims as a result of the bushfires topped 6000, totalling $300 million. Could technology have averted such a major disaster, snowballing into a massive financial burden? This PoV discusses how insurance claims can be transformed with digital technologies.