How smart agents made cash flow sing
The finance leadership at Infosys Ltd sought to transform its largely manual accounts receivable processes and partnered with Infosys BPM to make it happen. This case study outlines the organization’s journey of deploying agentic AI and the impressive outcomes; namely supercharged efficiency and improved cash flow to the tune of $52 Mn.
Approach summary:
- 15 digital RPA agents deployed
- Robust governance strategy
- Smart tracking dashboard
- AI driven delinquency prediction
- Sandboxed testing environment
- Differential access controls
- Mindset enablement trainings
Key benefits:
66% reduction in manual efforts
$52 Mn improvement in free cash flow
Superlative efficiency gains
$3.1 Mn return on investment
