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Generative AI

Consumer Packaged Goods

Sourcing and Procurement

Hungering for more AI in procurement

When master data is misaligned, procurement’s ability to deliver savings and strategic value is severely constrained. This was the challenge facing Lisa Longfellow, Global Manufacturing Sourcing Director at a French multinational food products corporation. Inaccurate and misclassified data, manual processes, and fragmented systems led to poor spend visibility, unmanaged spend, and catalog leakage. To address this, Lisa partnered with Infosys BPM to cleanse and enrich procurement data and modernize sourcing through AI led platforms—enabling autonomous sourcing, guided buying, and a managed marketplace that delivered measurable efficiency gains and bottom line impact.

Approach summary:

  • Infosys Golden data source for vendor catalogues
  • Implemented agentic AI powered spend data enrichment and spend classification
  • Introduced agentic AI driven guided buying for requestors
  • Rolled out an AI powered autonomous sourcing solution
  • Deployed managed marketplace solution

Key benefits:

>95% spend classification accuracy
>80% spend enriched with right specifications and part numbers
90% reduction in spend data cleansing efforts
50% enhanced spend visibility
20% reduced catalog and contract leakage
30% reduction in supplier base
3x faster buying process
~5% increased and accelerated savings

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