How generative AI is shaping the future of work: opportunities and challenges
Generative AI is a crucial milestone in the progress of AI. Its ability to create diverse content can potentially transform the future of work. Its ability to augment human expertise holds great promise for revamping work processes. As routine tasks become automated, the workforce will shift toward more strategic, value-driven roles requiring creativity and judgement. This job displacement will necessitate the upskilling and reskilling of employees. New roles, such as AI ethicists and prompt engineers, are emerging to support AI governance and management. Ultimately, if organisations deploy Generative AI with a human-centric focus, it is a tool to empower employees, enhance productivity and reshape the future of work.
