Transforming to an AI first operating model
An AI-first operating model introduces AI technologies at the centre of an organisation's operations, decision-making processes, and value-creation strategies, integrating it as a foundational capability. Leadership is crucial in driving this transformation by promoting collaboration, conducting upskilling programs, managing risks, and aligning the vision with organisational goals. Fostering a culture that considers AI as empowerment rather than disruption is essential. An AI-first technology framework needs scalable cloud computing, AI development tools, and an AI governance framework. The data infrastructure comprises data collection systems, data lakes, and data pipelines. The autonomous organisation of the future will need to harmonise technology, data, talent, and governance to stay ahead. The transition to an AI and data driven operating model will drive innovation, increase productivity, reduce costs, and enhance customer satisfaction.
