A Stadium Built for Finance Gameplay
Ansar Islam, the Head of Finance Operations at a leading European sportswear manufacturer, was mandated to tackle the extensive financial process fragmentation across the company’s global network of sales outlets and supplier tie-ups. This case delves into how Ansar set up a Global Capability Centre (GCC) with expert help from Infosys BPM, and experienced peak performance in the finance game.
Approach summary:
- Deep dive into existing processes and platforms
- Defining the GCC blueprint
- Detailing service catalog and performance regime
- Building out GCC "shell"
- Recruiting talent
- Standardizing processes
- Digitally optimizing operations
