Infosys helps enterprises design, build, scale, and transform future-ready global capability centers (GCCs) by leveraging our futuristic AI-first frameworks, proven accelerators, and global talent.
Infosys’s BOTT model enables enterprises to launch and scale GCCs fast. Infosys establishes and operates the GCC for a defined period—managing infrastructure, talent, and process stabilization—before effortlessly transferring ownership to the client. This approach ensures rapid deployment, minimal risk, and full client control in the long run.
Key highlightsJV is ideal for enterprises seeking a long-term, collaborative approach to building and operating a GCC. This model involves co-creating a jointly owned legal entity to deliver services for the client’s business operations. Infosys provides expertise in GCC setup, talent acquisition, and service delivery, while the client offers domain knowledge and strategic direction. The partnership ensures alignment, accelerates innovation, and drives shared success.
Key highlightsAssisted GCC build is designed for enterprises that want full ownership and control while leveraging Infosys’s expertise for faster setup and readiness. The client establishes a wholly owned subsidiary and manages assets, employees, and operations. Infosys ensures success by guiding every step—handling approvals, facility setup, infrastructure, talent acquisition, and training—while building initial delivery capability to ensure the GCC is operational from day one.
Key highlightsThe hybrid engagement model combines the strengths of a client-dedicated GCC and an Infosys ODC into a unified delivery ecosystem. Infosys sets up and operates both as a co-located team—often within our campus—ensuring integration, shared culture, and streamlined operations. Clients can transition ODC employees to their payroll once the GCC stabilizes, enabling smooth ramp-up and long-term ownership. Infosys can also scale the ODC independently to meet evolving needs with full transparency.
Key highlightsThe BOA model is ideal for enterprises seeking to leverage Infosys’s expertise to establish and stabilize a GCC, with the option to acquire it at full maturity. Infosys sets up and operates the GCC for a defined period—managing infrastructure, talent, governance, and service delivery—while aligning operations with the client’s long-term goals. Post stabilization, the client can seamlessly acquire the center, ensuring smooth integration into their global operations. This model combines accelerated setup, operational excellence, and a clear path to ownership.
Key highlights
Infosys has successfully partnered with global enterprises to build and scale high-performing global capability centers (GCCs). Each transformation reflects our deep expertise in setup, operations, and innovation, delivering measurable outcomes across industries.
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