BPM Analytics
Know the difference between low-code and no-code BPM
A lack of top-notch coding skills in their geographical location has been a barrier to the digital transformation of several businesses. In-house coding skills that meet a business’s digital aspirations remain in short supply.
In a survey of 13,000 employers, 94% faced a lack of high-quality tech talent for in-house hiring. Despite this, the need for digitisation is the need of the hour, which businesses cannot avoid. This is where no-code and low-code BPM software platforms help.
This article explains the difference between low-code and no-code BPM and the benefits of using the no-code option.
Difference between low-code and no-code BPM
While low-code software requires some coding skills to work on, no-code software does not need any. You can implement a no-code solution without any IT knowledge. This is useful for businesses that do not want to hire a full-time in-house technical team to set up and maintain the system. The key differences are –
|
Low-code |
No-code |
Onboarding |
Takes more time to learn and requires formal onboarding. It is still quicker than traditional development methods. |
With a no-code requirement, it takes less time to create. You can run the processes and be self-sufficient within weeks. |
Technical (IT) knowledge |
Although the requirement for IT skills is less than that in traditional systems, you still need coding to a certain extent. |
You do not require any coding and minimal IT skills. The system has a graphical drag-and-drop functionality that any team member can set up. |
Cost |
Due to the lesser number of people and resources, and lower maintenance requirements, the cost is less compared to traditional systems. |
This solution is highly cost-effective and is suitable for companies that do not want to spend on an IT team. |
C-Level buy-in |
The people, infrastructure, and resources needed are less and the system sits under a small IT team. It is easy to get a C-level buy-in. |
In no-code applications, the C-suite has little or no technical intervention. The system connects to hundreds of other applications seamlessly with workflows, reducing the need for IT and making buy-in extremely easy. |
System scalability |
Low-code BPM offers you the flexibility to scale business processes quickly but still requires some technical intervention. |
No-code BPM allows any non-technical person in the team to scale up the system when required. You can set up enterprise-grade systems and workflows without a dedicated IT team. |
Target users |
Professional developers who want to achieve complex workflows and innovation and avoid replicating the code in a syntax-agnostic approach. |
For a team that is tech-savvy but lacks the coding skills. It is great for hybrid teams such as finance, HR, and legal, which also take care of the technical aspects. |
Open vs. closed system |
With a low-code option, it provides greater flexibility to create or customise your data source connectors and plugins for specific use cases. |
It is a closed system that you can extend only through the features already in the template. This means fewer use cases and boilerplate integrations. |
The benefits of using no-code BPM
Businesses do not need advanced IT talent to achieve technological advantage and BPM transformation. Given the right approach, companies can scale up and outsmart their competition even without an IT team in their location. A survey revealed that both low-code and no-code BPM have seen wide acceptance due to their effectiveness in solving the industry’s challenges. Some examples of how no-code BPM can help in creating workflows and forms are –
Integration with other systems
You can use scripts such as that in API integration or integrate the systems with a passkey. This includes web services (customer-facing systems), databases, dashboards, mobile apps, and back-end systems. The systems seamlessly share and synchronise data and perform validations, transformations, and calculations.
Adding custom logic
Use low-code or a simple drag-and-drop function to create a custom business logic. For example, you can direct the system to create a ticket for the customer service team automatically once the IVR support runs out of options. Other than this, you can design complex business rules, implement a decision-making hierarchy, and create custom notifications.
Changing and updating data in forms
You can manipulate data within a process form without changing the code manually and through a flowchart-like graphical interface. The possibilities may include data validations, data calculations, and data transformations. Traditional systems usually require lengthy code-based changes that may take weeks.
The choice between low-code and no-code BPM depends on the complexity of the application and the extent of customisation. Nevertheless, you can achieve any level of customisation for a wide range of industries faster and at a lower cost through cloud-based no-code Platform-as-a-Service (PaaS) solutions.
How can Infosys BPM help?
At Infosys BPM, we leverage our extensive experience and expertise to help businesses transition smoothly to low-code and no-code BPM solutions. Our customizable platforms enable rapid development and deployment of applications, significantly reducing time-to-market and minimizing the need for extensive coding or large in-house IT teams. This approach not only accelerates your digital transformation but also ensures cost-effective implementation, allowing your team to focus on strategic initiatives.
We prioritize seamless integration with your existing systems, ensuring that our BPM solutions work harmoniously with your current technology stack. Our commitment to sustainability means our solutions are designed to be efficient and eco-friendly, supporting your organization's environmental goals. With award-winning customer service and advanced BPM analytics, Infosys BPM provides the tools and support you need to optimize your business processes and achieve lasting success.
Read about the business analytics solutions at Infosys BPM.
