Today, property and casualty insurers face the burgeoning cost of operations, high customer churn rates (personal lines), and ever-increasing competition in launching newer and more innovative products, with quicker time- to- market. At Infosys BPM, we have found that our clients have been able to address some of these challenges by engaging us for end-to-end transformation-based services, rather than process-based outsourcing. Our P&C practice has more than 700 professionals delivering business process services to over 10 clients across the US, Europe, Canada, Australia, and Brazil, in more than 15 languages.
We have augmented our BPM services through a partnership with best-of-breed, core P&C insurance platform vendors. These are backed by our flexibility in delivery and operating models (at client locations, near their locations, at Infosys locations) as well as commercial models (transaction- or outcome-based).
Infosys BPM offers business process support services that span the P&C value chain. We provide support across insurance business processes as well as non-insurance activities such as lead generation and F&A. Our professionals have significant experience across clients' homegrown core insurance platforms developed on mainframe and Web-based technologies, as well as commercial off-the-shelf (COTS) core insurance platforms to deliver business process support services: