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Supply Chain Fulfillment Service for Seamless Order Fulfillment Process
Does your fulfillment operations, which comprise a major chunk of your supply chain, involve interaction with several stakeholders, including 3PL providers? Nothing pleases customers more than receiving orders at the right time and right place. Therefore, order fulfillment has a critical impact on the consumer’s buying experience. This is where Infosys BPM sets itself apart in the realm of supply chain management and fulfillment solutions. With our unique supply chain offering, we address crucial aspects of both supply chain planning and third-party logistics comprehensively.
Key Focus Areas in Supply Chain Fulfillment & Order Management
Businesses often face multiple challenges in their e-commerce fulfillment and supply chain management, that impact efficiency, revenue, and customer satisfaction. These include:
- Poor demand and inventory visibility
- High cost of logistics
- Inaccurate forecasting
- Lack of coordination between demand and supply value chains
- Poor management of product returns and asset recovery
- Obsolescence and shrinkage of inventory
- Bullwhip effect along the supply chain
Our Offerings
We support core functions in forward and reverse logistics to minimize your investment in working capital, enhance customer satisfaction, and reduce revenue leakage. The supply chain fulfillment services offered cover all phases, right from the supply chain planning to the product return phase, ensuring optimal logistics for the end customer.
Supply chain visibility (SCV) solution for Optimized Order Fulfillment & Inventory Management
Realizing the need for an integrated view of supply chain operations, our supply chain visibility (SCV) solution provides you a dashboard with end-to-end visibility. It supports root-cause analysis, proactive and collaborative decision making, and resolution tracking.
Business outcomes
The benefits your organization can accrue with our transformational fulfillment solutions, especially in e-commerce include:
- Standardization/centralization of supply chain processes across regions, resulting in reduced days’ sales of inventory (DSI)
- Administration of trade-offs between inventory and logistics costs, and trade-offs pertaining to inventory and on-time delivery
- Real-time optimization of the supply chain due to greater visibility and control
- Identification of trends based on order inputs, leading to accurate master production schedule (MPS) and improved forecast accuracy
- Efficient utilization of investments in infrastructure and technology within the warehouse
Request for services
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better
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