Managed Logistics Services

Overview

We enable customers across the globe in transforming end-to-end logistics process by minimizing operational costs, improving global logistics compliance, transiting organizations to adopt customer-centric services while driving sustainability across the logistics value chain.

We leverage our strong logistics and transportation domain capabilities coupled with extensive integrated Logistics platform implementation experience to create a robust logistics services backbone for clients across various industry verticals.

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Focus Areas

We manage logistics processes for manufacturers, distributors, shippers as well as logistics service providers, shipping lines, parcel and courier organizations which provide us with a unique view of end-to-end logistics value chain. We draw upon this experience and knowledge to set KPIs and critical controls to deliver a robust process delivery framework.

We deploy tools and process transformation levers to improve the following-

  • Delivery in Full On Time (DIFOT) Compliance
  • Total transport cost reduction
  • Asset and capacity optimization
  • Sustainable logistics, Carbon Reduction
  • Chain or responsibility Compliance
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Range of Managed Logistics Services

Transport Planning & execution

  • Load Planning (Manual/Systemic)
  • Capacity Optimization
  • Shipment Modifications

Logistics Sourcing

  • Tender creation
  • Bid Management
  • RFx Management
  • Crowdsourcing-Last mile

Compliance Management

  • Carrier Contract Compliance
  • Chain of responsibility tracking
  • Compliance monitoring

Compliance Management

  • Carrier Contract Compliance
  • Chain of responsibility tracking
  • Compliance monitoring

Transport helpdesk

  • Carrier helpdesk
  • Customer helpdesk (internal and external)
  • Track and trace
  • Updates on the delivery status

Warehouse Management Support

  • Stock Monitoring
  • Stock reconciliation
  • Stock ROL tracking, movement planning and execution

Reverse Logistics

  • Warranty and Claims
  • RMA SO creation
  • Return authorization follow up
  • Warehouse Coordination
  • Create returns pickup
  • Allocate pickup carrier

Freight Claims Management

  • Freight Claims Processing
  • Freight Claim resolution
  • Claims Audit Management
  • Billing adjustments

Analytics & Design

  • Network Design & modelling
  • Supply Chain Risk monitoring
  • Service Delivery Analysis
  • Carrier Rating, & evaluation

Reporting

  • MIS & Performance reporting
  • Customer Specific Reports,
  • Compliance reports

Master data management (MDM)

  • Lane master
  • Truck-type master (including lane truck type)
  • Rate master
  • Location master
  • Lead-time, master-lane level equipment
  • Route masters

Additional Services for 3 PLs

  • Transport Order Booking,
  • Order Validation
  • Order amendments
  • Order expedites
  • Manage customer entry & exit
  • POD Management
  • Carrier Payments
Logistics Network Manager
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Business Outcomes

Here are the benefits your organization can accrue from our logistics and transportation management service offerings:

  • Reduced transport costs by transport optimization
  • Improved Delivery Performance (DIFOT)
  • Improved transport compliance – statutory and internal
  • Strategic sourcing and procurement of carriers
  • Access to a global logistics talent pool
  • Faster technology adoption, reduced change management
  • Continuous improvement, benchmarking, and best-practices adoption
  • Amplify talent pool through the application of AI, ML and RPA capabilities

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better